The new H-D Connect technology introduces subscription-based cellular connectivity to keep riders connected to their motorcycle through their smartphone using the latest version of the Harley-Davidson™ App. H-D Connected allows owners to connect remotely to their motorcycle to view key vehicle health information, receive tamper alerts and stolen-vehicle assistance. H-D Connect comes standard on MY20 Touring models (except Road King, Road King Special, and Electra Glide Standard), Tri Glide Ultra, and CVO models, and the LiveWire motorcycle.
H-D Connect service will be free for one year after the purchase of a new motorcycle and available with an annual subscription charge following that first year. H-D Connect will be active beginning in August 2019 in the United States, Canada, Puerto Rico and most EU countries. In late August 2020, service will be active in Australia, Brazil, Mexico and Japan.
It will provide the following features:
- Motorcycle status: With H-D Connect and the H-D App, the LiveWire™ motorcycle owner will be able to check bike vitals on the H-D App at any time and from any location where sufficient cellular signal is available. Information available through H-D Connect includes tire pressure (on TPMS-equipped models) fuel level and available range, battery charge level and alert when low, and fault codes that need attention.
- Tamper alerts and stolen vehicle tracking service: Through the H-D App, H-D Connect indicates the location of the parked motorcycle on a map -- useful for finding the bike at a large rally or event. H-D Connect will send an alert to the owner’s phone if it suspects the motorcycle is being tampered with. GPS-enabled stolen-vehicle tracking provides peace of mind that with the assistance of law enforcement, the motorcycle’s location can be tracked (available only in certain markets).
- Service reminders and notifications: Automated reminders about upcoming vehicle service requirements and other vehicle care notifications will be provided to the rider through the H-D App, which will also offer a Charge Station Location Finder useful for LiveWire™ motorcycle owners.